L1 Desktop Support Job at IT Accel, New York, NY

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  • IT Accel
  • New York, NY

Job Description

Job Description

Job Description

Need a L1 Desktop Support person for a full-time position at an MSP. The ideal candidate MUST have MSP experience and excellent communication. 

Job Type: Full-Time (In-office with the possibility of 1-2 days remote after 4 months of a satisfactory performance)

Salary: $45,000 - $55,000

Key Responsibilities:

  • M365 Entra/Active Directory Account Management:

    • New User Setups/Terminations
    • Password Resets
    • Security Group Allocation
    • Provisioning Licenses
    • SharePoint Folder Rights and Mapping
  • 365 Office Suite (Word, Excel, PowerPoint, Teams):

    • Distro Groups
    • Troubleshoot Email and Calendar Issues
  • Tools and Platforms:

    • ConnectWise (Kaseya experience is a plus but not required)

Qualifications:

  • Strong knowledge of M365 Entra/Active Directory and Office 365 Suite.
  • Experience with VPN, Intune, and system builds.
  • MSP experience is highly desirable.
Company Description

IT Accel, Inc. is a New York-based IT placement firm committed to the development of contract and permanent technology professionals. Our placement services provide top IT executives, IT managers, and technical professionals to some of the world’s most respected corporations.

Company Description

IT Accel, Inc. is a New York-based IT placement firm committed to the development of contract and permanent technology professionals. Our placement services provide top IT executives, IT managers, and technical professionals to some of the world’s most respected corporations.

Job Tags

Permanent employment, Full time, Contract work, Remote job,

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