Job Description
Position Summary This position is responsible for the most efficient, highest quality customer experiences to Wind River Environmental' s drain customers. You will complete all drain cleaning, jetting and cable work related to commercial and residential service calls.
Essential Duties and Responsibilities - Provide effective communication between customers and Wind River Environmental.
- Provide camera service for mainline stoppage.
- Educate and assist customers on the importance of drain repair and replacement.
- Explain reasons for blockage and illustrate how you will resolve the issue.
- Work alongside customer service and dispatch to ensure overall success of the business.
- Protect drain cleaning and camera equipment and keep a well inventoried truck.
- Participate actively in all training exercises, team meetings, and safety discussions.
- Completion and submission of quote and service paperwork to management.
- Respond to trouble/emergency calls in a timely manner.
- Follow all Wind River Environmental service protocols.
- Must be able to work overtime including weekends and holidays if needed
- Must be able to work on-call rotations as needed
- Must comply with all FMCSA and DOT regulations if applicable
- Must practice safe work methods to remain accident and injury free.?Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident.?
- Required to wear Personal Protective Equipment (PPE) appropriate to your job.
- Other duties as assigned by management????
Work Environment - You are regularly exposed outside weather conditions, non-hazardous fumes and noise
- Must be comfortable working independently
- Interaction with customers
Knowledge, Skills, and Abilities - Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
- Ability to speak, cooperate and communicate effectively with customers, co-workers and management.
- Ability to work independently and manage pressure to meet deadlines.
- Basic computer literacy including email and internet skills.
- Ability to perform basic math functions.
Required Qualifications - Must have a valid driver's license with an acceptable driving record
- At least 21 years of age
- At least 2 years of professional commercial driving experience (post-school)
- Ability to successfully pass DOT drug screen, medical certification, physical exam and road exams
- Must be able to operate in a drug-free workplace
- Must have a valid driver's license with an acceptable driving record
- High-School Diploma
Company Offered Benefits - Competitive starting hourly rates + opportunity to earn overtime! Ask about our Step Program!!!
- Opportunity to earn a quarterly safety bonus!
- Company Paid Smith Systems Defensive Training
- Company Paid Med-Card Renewals
- Room for Growth!
- Medical, dental and vision insurance
- Employer paid life insurance
- Employee discount for services offered in your area!
- Matching 401K
- 6 paid holidays, 2 paid floating holidays and generous paid time off plan
- Company Paid Uniforms
- Annual Safety Boot Stipend
Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast. Wind River Environmental is an Equal Opportunity Employer.
Job Tags
Hourly pay, Holiday work,