Job Description
Duration
6
Duration Unit
Month(s)
Req Description
Description
designs and manufactures connectivity and sensor solutions for a variety of industries such as automotive, industrial, data communication, aerospace, defense, medical, oil and gas and many others. They have multiple locations in Central PA including their headquarters on Fulling Mill Road in Middletown.
Enterprise Req Skills
office 365,imaging,windows 10,Troubleshooting,Customer service,sccm,active directory,help desk,hardware,printers,ticketing system,deployment
Job Title
desktop support technician
Top Skills Details
PC Technician Experience: work with break/ fix of hardware and troubleshooting software issues
Proficient with supporting Windows 10 Operating System
Deployment experience (SCCM preferred, not required though)
Excellent customer service skills
Worksite Address
Jonestown,Pennsylvania,United States,17038
Additional Information
Drug Test Required
true
Experience Level
Entry Level
EVP
Enterprise Experience with major employer in Central PA
Room for growth
Opportunity to become FTE at end of contract
Work Environment
Plant/ facility environment in Northern Lebanon county
Additional Skills Tags
sccm,active directory,help desk,hardware,printers,ticketing system,deployment
Additional Skills & Qualifications
Strong attention to detail
Coordination with users on pick ups/ drop offs and troubleshooting issues in person or over phone/ remote support
Able to adhere to deadlines and prioritizing work based on key factors like type of user
Experience working with SCCM (plus)
Experience troubleshooting in O365 environment is a plus as well
Go through the refresh process using SCCM
Interview Information
On site interview. They would make a decision after 1 round of interviews.
Business Challenge
The site has grown and has enough users where they need additional staff to handle the demand. Also, because of backlogs in with their equipment provider (Dell) they have to get back on schedule with refresh cycles. This position will have that as a key part of their day to day.
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