Job Description

Job Description

Job Description

Desktop Support Engineer

Company Overview

Founded in 1997, LincolnIT is a growing custom IT solution provider, servicing the New York Metropolitan area. We value our employees and invest in their careers, development and growth. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

Desktop Support Engineer

Lincoln IT has an immediate need for an individual with 3-5 years of IT related experience. Experience in some networking is preferred but not required. 
Required Skills

• Self-starter who takes initiative every day
• Ability to work without supervision
• Ability to work in a fast-paced environment
• Excellent written and verbal skills
• Follow company guidelines
• Must be detail oriented and well-organized individual
• Exceptional at being a team player
• A strong belief in ethical business principles

• Image and configure laptops and Desktop
• Proficient in Windows and MAC devices
• Configure and deploy Apple IPADS and IPhones
• Setup Video Conferencing and Whiteboard meetings
• Troubleshoot Outlook, active directory, create new hires, terminations
• Install applications as requested by the business
• Installed and Configured VPN for home users’ laptops
• Proficient in using ITSM tool and understanding SLA’s depending on Critical-Low driven by the business
• Collaborate with team to effectively coordinate project efforts, incorporating new ideas and identifying areas of weakness and improvements
• Outstanding analytical, troubleshooting, and problem-solving abilities
• Excellent communication skills; interact with staff, management, and clients at all levels
• Proactive, organized, and well-trained professional and multi-tasked with solid work ethic and willingness to learn

Benefits
Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.

 

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