Desktop Support Job at Addison Group, Stafford, TX

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  • Addison Group
  • Stafford, TX

Job Description

Job Description

Job Description

Desktop Support

Office Status: In Office Mon-Fri

Office Location: Stafford

Requirements/Experience:

  • Experience answering and prioritizing incoming calls and tickets.
  • Experience troubleshooting and resolving hardware/software/network/systems/security/Telecom issues.
  • Experience handling all aspects of incoming and open tickets, logging incidents and requests, and maintaining records.
  • Provide expertise in the installation and maintenance of hardware/system software.
  • Ability to image and configure computers.
  • Knows how to get Server access.
  • Ability to work in tandem with office in other countries.

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